The solution
Insight-led customer engagement is the solution

Customers
  • Demographic
  • Interests & preferences
  • Propensity to buy or churn
  • Preferred time and content
Journey
  • Drop-off points
  • AHA moments
  • Path to conversion
  • Preferred channel
Campaigns
  • Most engaged customer segments
  • Purchases, opens, clicks, content views
  • Drop or spike in traffic, delivery rates, and DAUs

Intelligent customer engagement platform

Deliver great experiences at every stage of the customer lifecycle

Segment users based on attributes and activities
Engage across channels with personalized messages
Analyze behavior and product trends to identify opportunities
Optimize user engagement with machine learning
Personalize user experiences across touchpoints

Use the MoEngage platform for analytics and create an audience from the reports

Let you understand your customers like never before.

  • Get a detailed understanding of how customers behave on each page of the application.
  • What kind of customers buy the most
  • When they are inactive for a long time? What channel does the customer come back from?
  • Find the very first page where new customers open. After opening the homepage
  • Expose "looping" behavior, which may indicate a crash in the app.
  • Identify what the customer does before they decide to buy more.
  • Simplify the creation of User Groups + Custom Audiences.
  • Connect to offline data with easy import.

Reach customers across all channels with platform MoEngage